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Dining-Room Server
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EMPLOYER: V!VA Barrhaven Retirement Community

JOB DESCRIPTION:


Join a growing organization that is committed to raising the bar in the industry!

Finish each day knowing you have made a difference in the lives of seniors!

V!VA Barrhaven is currently recruiting for SERVERS!

What do you get when a team of experienced industry professionals combine their passion and decide it’s time to raise the bar in the retirement living industry?  You get V!VA Retirement Communities.  At V!VA, we aren’t about grand statements or lofty ideals.  We are a team committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry.

It’s our shared values that make for a refreshing and caring approach to retirement living and help us achieve our mission – Making Today Great!

Key Responsibilities include but not limited to:

  • Greet all Community Members and guests at table
  • Respond to inquiries regarding menu
  • Take menu, beverage and bar orders from Community Members and guests and communicate orders to kitchen and/or bar
  • Organize and prioritize service per appropriate service sequence
  • Check food orders prior to serving to ensure that they are correct, properly presented, and special requests have been met
  • Serve food, coffee, water and other beverages; refills beverages as needed
  • Set tables in accordance with V!VA standards
  • Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
  • Gives personal attention, take personal responsibility and uses teamwork when providing Community Member and guest service
  • Respond to concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
  • Listen, apologize with empathy, find solutions and follow through when resolving problem
  • Cooperate closely with other servers to meet and exceed service expectations
  • Participates in and attend in-service training and education programs as scheduled

Qualifications include but not limited to:

  • Experience in a dining-room setting serving food and taking orders, preferably in a fine dining restaurant or retirement community setting
  • Strong customer orientation to older adults
  • Ability to communicate clearly with peers and subordinates
  • Ability to manage their time effectively with little supervision
  • Up to date police check-vulnerable sector
  • Smart Serve Certificate
  • Current police background check and vulnerable sector search
  • Ability to work as a team member, understanding the priorities of others
  • Able to bend, stretch, sit and stand for long periods. Able to lift a maximum of 50 lbs
  • Ability to work flexible hours and weekends
  • Available for call-ins
  • Positive attitude, enthusiasm and energy

V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


START DATE: 08/07/2018

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