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Inbound Customer Service Consultant - Contact Center
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EMPLOYER: Rogers Communications


We're hiring full-time Customer Service Consultants to join our Ottawa frontline team starting on May 26th. In this role, you will be supporting customers with their wireless products and services.


At Rogers, we provide world-class service by connecting to our customers, analyzing their needs, and offering customized solutions. If you're someone who cares about people, builds rapport easily, and is genuinely invested in helping others, you'd be a great fit for our team!


You are:

Empathetic – You are someone who is able to show understanding and relate to the customer

Outgoing – You are someone who is friendly and approachable

Patient – You are someone who regardless of situation is able to support the customer in a tactful and effective manner

Genuine – You are someone who is authentic in your interaction with customers  


You get to:

  • Connect with Canadians from coast-to-coast
  • Dig into issues of all shapes and sizes
  • Promote and recommend the latest products and services to customers
  • Make customers lives easier by providing them with value add services


You should have:

  • A flexible schedule
  • An ability to navigate multiple computer systems
  • An ability to think on your feet and deliver your message in a concise manner
  • Expert communication and listening skills


Wondering what it takes to join our team? Click http://bit.ly/2INxQGr  to see where your career will take you!

START DATE: 05/26/2019

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