Regional Sales & Business Development Representative

EMPLOYER: Industrial Safety Trainers Inc


Job Summary: This role is responsible  for providing optimal sales, customer service and timely facilitation of  

the co-ordination of training & consulting sessions for designated accounts specifically within the  

Eastern Ontario corridor. The end goal is to initiate, build and enhance the existing customer  

base, while working out of IST’s brand new Ottawa Training Centre. There is an expectation of  

ensuring sales growth through outreach to prospective clients in order to meet dedicated sales  

targets. The Representative will have strong customer service skills, the ability to multi-task,  

organize multiple  projects  and  work  independently  on  a  daily basis,  with  oversight  and  

remote  support  from  the  IST  head office in Barrie. Your Health and Safety exposure along with  

a solid Sales background, combined with the ability to grasp  new  concepts  quickly  will  ensure  

your  success.  This  isolated  environment  requires  an  individual  who  is  a strong team  

player and is willing to adapt as the company continues to expand.



•      Research and identify prospects to grow the client base. Reach out is achieved through a  

mixture of personalized emails, cold calling, and social selling to validate prospect fit and  

interest in further evaluation

•      Tracking business leads to build a strong database with intelligence that can be leveraged  

to help win work

•      Accountable for all customer service and sales activities for customers in the Eastern  

Ontario zone of clientele: This role ensures  all  current  customers  are  aware  of  

recertification  training,  notification  of  upcoming  events  &  public  training sessions  along  

with  follow  up  after  scheduled  training  to  ensure  complete  customer  satisfaction.  This  

role  schedules training as requested in conjunction with customer needs

•      Effectively and efficiently disseminate critical legislative compliance information to the  

company’s client base via various communication formats

•      Responds to all phone and website enquiries in a timely manner in order to maintain service  

to our pre-existing clients as well as to obtain new prospective clients

•      Identify and promote business relationships with corporate entities and partnerships

•      Collaborate with clients to ensure complete satisfaction and offer add on services where  


•      Responsible for all associated administration and daily operations for the Ottawa Training  




•      Fully Bilingual (French and English)

•      Extensive knowledge of sales and marketing techniques. You are a hunter; you delight in  

finding creative ways to reach out to prospects and engage them in meaningful discussion

•      Excellent verbal and written communication skills; you are a high level communicator, you  

love to talk and have excellent communication skills, written and verbal

•      Business Acumen; you have an innate ability to make decisions that support our company’s  

goals and objectives. AKA I understand how a company makes money

•      Prioritized Focus; you know how to apply goal oriented actions and focus on qualitative  

actions in areas where you can make a difference on impact based objectives. You are self-motivated  

and enjoy being proactive rather than reactive. You are pleasantly persistent.

•      Problem Resolution Wizard; put simply you are clever, determined and inventive. You can  

easily synthesize information and knowledge to achieve a solution despite obstacles.

•      Computer literate with a minimum intermediate level of proficiency in Microsoft Office  

within a network environment

•      Strong analytical skills and attention to details

•      Professional and presentable

•      Proven track record of success


START DATE: 08/10/2020

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.