Community Employment Resource Centre (CERC) is a not-for-profit community-based organization with over 30 years of experience in providing high quality employment services to the Ottawa community. CERC is a service of the John Howard Society of Ottawa. This Employment Ontario program is funded in part by the Government of Canada.

Who We Serve

CERC serves all Ontario residents who are looking for employment and training, as well as Ontario employers who are seeking candidates to fill their open positions.

Areas of Service

Our employment resource centre services are focused on Ottawa West, covering Bells Corners, Kanata, Stittsville, West Carleton and rural Ottawa West.


Our Mission

Our mission is to help people in our community find their strengths and reach their potential in the workplace and society, through assistance with finding and keeping employment.

Our Vision

Our vision is a community where people are empowered, informed, treated as equals, and valued for their contributions to the work force and society.

WORKSHOPS hone your skills and focus your search.


When are you open?
  • Monday to Thursday: 8:30 am to 4:30 pm
  • Friday: 8:00 am to 4:00 pm
  • If you are stopping by or reaching out outside of these business hours please email us at info@cercottawa.ca. We will reach out as soon as we can and within 24 hours.
Where are you located?

415 Hazeldean Road, right beside the Dairy Queen.

Do I need to make an appointment?

Yes.  Please call 613-828-2123 or email info@cercottawa.ca.

Will you get me a job?

We will work with you to make sure that you have an effective resume in order to secure an interview. We also help you develop your interviewing skills and provide you with other job searching assistance. We are not a temporary employment agency.

What age range do you serve?

All ages – everyone is welcome to use our Resource Room which contains labour market information, community and educational resources as well as assistance from our staff.

What buses go there?

The 88, 161, 164. Hazeldean Mall is right across the street from us with access to plenty of public transportation.

Do you offer workshops?

Online Workshops at Community Employment Resource Centre  include:

  • Career Discovery
  • Effective Job Search
  • Interview Preparation
  • Smart Serve (based on demand)
  • WHMIS – online training (online access)
  • Social Media and Networking
  • Better Jobs Ontario Information Sessions
  • Online Application Clinic (based on demand)
  • Next Chapter (for mature workers)
  • Resume Clinic