Content Developer

EMPLOYER: High Tech Genesis




The role of the Content Developer is to create product documentation and learning materials while implementing the best practices of content development.


Our ideal candidate has a strong initiative, is a self-starter and is detail oriented possessing a passion for learning and a desire to share knowledge.



  • Write product Documentation and learning materials that meet the standards for Online Help and PDF formats
  • Manage Documentation User Stories as they become assigned to you
  • Address Documentation-related bugs
  • Maintain the strategic plan by coordinating the development for an infrastructure to curate high quality, up-to-date, and searchable content for audiences of varying skill levels
  • Leverage existing reporting and analytics tools to evaluate usage and define efficiency of the knowledge


Required Skills and Experience:

  • MUST qualify for Top Secret Security Clearance (Canadian Citizen with 10 years verifiable residence)
  • University degree or College Diploma and/or minimum five years related work experience
  • Proven experience in a technical writer or business analyst role, gathering user requirements and translating them into effective documentation or information solutions
  • Experience with the development of text and graphics using state-of-the-art tools, such as XML authoring tools, graphics tools, a Content Management System, and server-based production systems
  • Outstanding troubleshooting skills
  • Strong attention to quality and detail, particularly around user interface design, user experience, and security best practices
  • Exceptional communication and interpersonal skills and/or experience as a team lead



Note 1: You MUST be legally entitled to work in Canada (i.e., possess Canadian Citizenship, Permanent Residency or Valid Work Permit)

Note 2: High Tech Genesis Inc. is an Equal Opportunity Employer.

Note 3: In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), HTG will provide accommodation accessible formats and communication supports for the interview process upon request.

Note 4: Please submit a MS Word version of your resume when applying for this position. 

START DATE: 06/16/2021

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.