Family Resource Worker - Casual relief

EMPLOYER: Western Ottawa Community Resource Centre


Family Resource Worker - Casual Relief Position

EarlyON Child and Family Centre, Kanata, West Carleton, and Stittsville 



The Family Resource Worker – Casual Relief position is responsible for the provision of the EarlyON Child and Family Centre parent-child drop-in programming, including: early learning activities, information and referral and parent education with respect to child development and parenting. Drop-ins are delivered at various locations in Kanata, West Carleton, and Stittsville. 

Western Ottawa Community Resource Centre operates under the following guiding beliefs: 

  • Empowerment 
  • Equity 
  • Partnership
  • Innovation



Job Specific Responsibilities: 

1. Deliver playgroups and activities for children 

  • Promoting child development and encouraging parent/care provider-child interaction;
  • Using the recreational resources available in the community;
  • Delivering, on an on-call basis, programs and services including playgroups and activities;
  • Using modeling for the parent/care provider in the relation with the child;
  • Ensuring the parent/care provider understands the reason and the impact of the activities;
  • Presenting activities in a dynamic and stimulating fashion for the child, in collaboration with the parent/care provider;
  • Ensuring integration and adaptation of children and parent/care providers.

2. Assist parent/care providers to increase their awareness of child development 

  • Providing information and referral to parent/care providers;
  • Providing education services for parent/care providers through workshops and other training opportunities;
  • Supporting parents/care providers in identifying their needs;
  • Assisting parent/care providers to identify their strengths and limitations to help improve their child’s and their own quality of life;
  • Linking and referring care providers to other programs offered by WOCRC and other community organizations.

3. Develop and maintain the EYC program

  • Deliver, on an on-call basis, early learning programs and services throughout our communities, including rural locations, in local schools and in the EarlyON CFC;
  • Providing support and training to volunteers as required;
  • Creating a sense of program ownership and engagement with parent/care providers as well as with partnering organizations;
  • Deliver programs and services that are aligned with community needs, trends and gaps based on client feedback and data such as Child Status Index, Early Development Instrument and Census data as well as in consultation with partnering organizations;
  • Performing program evaluation in collaboration with participants, volunteers and partners;
  • Maintaining and developing professional competence and quality assurance through appropriate continuing education methods, to support both family resource worker and community development role and responsibilities;
  • Recording data on the delivery of services (e.g. attendance sheets and membership forms).

Serve as ambassador to ensure that services are accessible and the general public is informed regarding EarlyON CFC services



All WOCRC employees have some fundamental responsibilities that go beyond the confines of their occupations. These include: 

  • Ensuring that the commitment to diversity is understood and respected;
  • Working in a manner that incorporates health promotion and recognizes the determinants of health;
  • Maintaining up-to-date professional skills and knowledge through formal and informal training;
  • Acting as an “ambassador” for WOCRC within and outside the Centre by creating an awareness of WOCRC programs and promoting services offered;
  • Compliance with all mandated legal/regulatory requirements related to working at WOCRC (Employment Standards Act, Occupational Health and Safety Act, standards of professional conduct);
  • Maintaining awareness of and compliance with WOCRC policies and procedures;
  • Maintaining awareness of and compliance with funder requirements, policies, procedures and regulations;
  • Working in a manner that preserves confidentiality and seeks to minimize risk in keeping with Privacy and Confidentiality policies and procedures;
  • Supporting the Centre’s student and volunteer placement programs;
  • Working during both regular and extended hours of operation in locations identified by the Centre.

Performing other related duties as assigned. 



Education and Experience: 

  • Post-secondary diploma in social work, early childhood education or equivalent in training;
  • Two years’ pertinent experience in intervention with children, care providers and their families, knowledge of early years’ development.
  • Experience working in partnership with other early years providers in a service integration model/framework;
  • First Aid / CPR training;
  • Registration and/or eligibility for registration in the College of Early Childhood Educators an asset.



  • Strong critical analysis, problem solving, planning and decision-making skills;
  • Excellent relationship building skills;
  • Demonstrated ability to work independently in remote locations;
  • Demonstrated conflict management and resolution skills;
  • Ability to develop and implement programs using an inter-disciplinary collaborative approach;
  • Excellent interpersonal and communication skills;
  • Demonstrated ability to work in a multi-cultural, multi-disciplinary team environment;
  • Demonstrated ability to work within an equity inclusion framework;
  • Knowledge of social services delivery in Ottawa.



  • Strong ability to communicate fluently in English, spoken and written.
  • Ability to communicate fluently in French, spoken and written, an asset.
  • Other languages reflective of the community we serve an asset.


Computer Competencies:

  • Intermediate knowledge of Microsoft Office suite of products.
  • Familiarity with Data Management Systems.



  • Valid driver’s license and access to a vehicle required, including $2 million in liability insurance.
  • Availability to work in different sites and rural locations.



  • Starting salary $24.55 per hour, plus 4% vacation pay
  • Must be available to work mornings, afternoons, and evenings.

Please submit your resume by Friday August 20 via our ADP career centre, at this link.


Address questions to:
Janice Weir - People Services Manager
Western Ottawa Community Resource Centre
2 MacNeil Court, Kanata ON   K2L 4H7 

WOCRC has an accommodation process in place that provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please do not hesitate to let us know how we can best accommodate you.


We thank all applicants for their interest in this employment opportunity. Please note however that, due to the volume of resumes received, only those applicants selected for further consideration will be contacted.

START DATE: 08/30/2021

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.