Production And Service Technician



Production and Service Technician


Ottawa, ON, CA

24 days agoRequisition ID: 1134

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About RBR

Since 1973, RBR has been designing and manufacturing oceanographic instruments in Ottawa, Ontario to measure our blue planet. The effects of climate change are being seen from the ocean’s abyss to the polar ice caps and our sensors quantify this change to support better analysis, improved planning, and more effective mitigation strategies. Our instruments measure water parameters in some of the harshest environments on the planet! They are mounted on underwater drones, dropped out of planes, and sent to the bottom of the ocean – sometimes for years at a time – all in an effort to get precise and accurate data to support climate research! We have been fortunate to be able to partner with some of the world's leaders in the field of ocean science, like Fisheries and Oceans Canada, The Scripps Institution of Oceanography, The Woods Hole Oceanographic Institution, The Norwegian Polar Institute, and The British Antarctic Survey, just to name a few! 


At RBR, our people care about the environment, our community, their work, and - of course - each other! We value curiosity, experimentation, and doing the right thing, and while we do some serious work to support world-changing science, we don’t take ourselves too seriously – we like to let our hair down and cut loose too! Our Ottawa team recently moved our HQ to a new space that includes large meeting spaces to encourage collaboration, a sweet snack room, a large and modern lunch area, and even a fish tank! 

About the Role

As a Production and Service Technologist at RBR, you will have the opportunity to work on all the aspects of our instruments from assembly, configuration, final test, and repairs and service. You're a curious hands-on problem solver who has the ability to work independently, take responsibility, and produce high-quality work. As part of a small team of technical experts, you must be dedicated, an effective communicator, and thrive in a fast-paced environment. 


What You'll Do:

  • Troubleshooting of RBR instruments for failures both for service and production
  • Repairing of defective instruments
  • Building electromechanical assemblies with high levels of quality
  • Setting up and performing configuration and final test of RBR instruments
  • Reading, understanding and generating process documentation, drawings and electrical schematics to assemble product
  • Provide detailed reports of instrument failures and required repairs, with the ability to demonstrate reasoning directly to the support team responsible for customer communication
  • Work closely with service coordinator to set priorities and work through repair issues and potential hurdles to timely completion


What You Bring: 

College graduate in Electronics Technician program or equivalent

Minimum of 5 years of relevant experience working in manufacturing or research & development labs

Proficiency in building, testing and troubleshooting electronic hardware

  • Strong soldering skills, both with iron and hot-air, comfortable hand-soldering soldering 0402 pitch components and QFN packages down to 0.4mm pitch
  • Operational knowledge of various types of electronic test equipment

Strong mechanical aptitude and understanding of dimensioning and tolerancing of mechanical drawings

Experience in computerized data acquisition equipment and software

Familiarity with electro-mechanical assembly, wiring and connectors as well as mechanical assemblies

Familiarity with workmanship standards including PCB assembly, repair and inspection

Good communication skills, both verbal and written, to deal effectively with different departments across the company

  • Ability to multi-task and work in a cross-functional team
  • Ability to work in an interrupt-driven environment, managing multiple projects and changing priorities
  • Demonstrate exemplary time management and planning skills
  • Manage spare part ordering systems and procedures to keep repair timelines as short as possible, communicating shortages as they arise

Why Join RBR? 

  • The ability to make an impact and support climate research
    • Electric vehicle incentive of up to $10,000 - plus on-site charging stations
    • Greener commuting incentive program
    • Charitable donation matching of up to $1,000 annually to charities of your choosing
  • A wide range of employee wellbeing initiatives
    • $200 annual fitness reimbursement program
    • Work from wherever Wednesdays
    • Friday lunches (on us)!
    • Corporate fitness membership program
    • Employee recognition program
    • Employee Assistance Program
  • Competitive vacation, pay, and benefits
    • 20 days of annual vacation, plus time off between Christmas Day and New Year's Day
    • Immediate comprehensive benefits plan (medical, dental, etc.)
    • Competitive market salary
    • RRSP contribution matching
    • Referral program for new hires


At RBR we celebrate and support diversity in our workplace, we are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We seek to recruit the best and most talented people for the job, period. Accommodations are available on request for candidates taking part in all aspects of the selection process.


START DATE: 09/12/2022

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.