EMPLOYER: Christine Lunn Insurance Agency
JOB DESCRIPTION:
To work as an team member of a Desjardins independent contractor Christine Lunn assisting in providing quality service to Desjardins customers and assisting with the agent’s marketing efforts.
- Provide prompt, accurate, friendly, cost-effective service by responding to inquiries from existing policyholders and the general public regarding insurance availability, eligibility, coverage’s, policy changes, claim submission procedures and status, billing clarification, payment plans and procedures, and make referrals for marketing opportunities as appropriate.
- Prepare forms, policies and endorsements when required.
- Provide service to the public and policyholders in a pleasant and courteous manner.
- As directed by the agent, work with agent’s computer system to update information in customer databases used by the agent.
- Contact prospects and current policyholders for appointments.
- Meet customer service goals and assist with marketing goals as directed by the agent.
Perform other related duties as assigned by the agent.
START DATE: Immediate