Shift Manager

EMPLOYER: Mad Radish

JOB DESCRIPTION:


JOB DESCRIPTION

- Oversees and drives store level human resources objectives:

recruitment, onboarding, training, performance

management/evaluations, disciplinary action, succession

planning, payroll and HR administration .

- Ensures compliance with all company, provincial, federal and

local labor laws and policies. Partners with General Manager

and /or HQ human resources to resolve employee relation issues.

- Responsible for coordinating and facilitating team meetings

that communicate company -led initiatives at store level.

- Empowers team to execute high hospitality standards and

provides employees with the training/developmental

opportunities to properly execute our four customer service

commandments and customer journey .

- Actively seeks opportunities to foster team morale. Responsible

for the overall engagement and retention of employees.

- Appropriately delegates duties to employees in accordance to

job level.

- Oversees and participates as needed in opening, closing and

shift transition functions

 

EXPECTED BEHAVIOURS

- Highly motivated

- Demonstrates critic al problem-solving skills

- Embodies Mad Radish values

- Effective leader and coach

- Excellent communicator

- Highly organized

- Highly committed

- Consistently exhibits stellar customer service skills

- Demonstrates in-depth knowledge of all store procedures and

food handling regulations


START DATE: 05/29/2023


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