Community Outreach Co-ordinator

EMPLOYER: Hospitality Training Action Centre 75




Are you looking to join a mission-driven organization that centres on providing the best support to hospitality and tourism workers and employers in the Greater Toronto Area? Consider this exciting opportunity to support clients facing uncertainty in the labour market within our Employment HTA 75 team.


HTA 75 is dedicated to protecting the future of hospitality workers through skill development and other supports, including financial advice, career navigation and employment services, and much more. By helping hospitality workers to strengthen their skills and well-being, HTA 75 enhances the quality and sustainability of jobs within the hospitality sector. This means hospitality and food service jobs with good wages, opportunities for career advancement, and enhanced health and retirement benefits. HTA 75 work in partnership with hospitality employers to design and adapt solutions and services that will most effectively meet the needs of the hospitality workforce and industry to support people to return to work safely, quickly, and stronger than ever.


HTA 75 is committed to building a workforce that reflects the communities it serves and promotes a diverse, anti-racist, inclusive, accessible, respectful, and equitable workplace.


Position Overview


HTA 75 is seeking a Community Outreach Coordinator. Reporting to the Outreach Manager, this role collaborates with the management team to develop and executes outreach campaigns, events, and initiatives to recruit new clients for programs and services and build awareness of the organization in the communities served.


To be successful, the candidate will be required to be self-motivated, enthusiastic, and community-driven. A positive attitude is essential to be successful of this role. Additionally, the candidate will need to consistently demonstrate the ability to work both independently and within a team and actively take initiative when met with challenges. 


The candidate must also possess considerable understanding of current equity, diversity, inclusion and belonging practices and proactively build a strong practice of caring in all outreach activities.


What can you expect to do in this role?


Outreach Activities – 70% of the role

Conduct effective, professional outreach that meets the needs of HTA programs and services including digital engagement, one-to-one phone and in-person engagement, external events, and community canvassing.

Develop and maintain an annual outreach plan, which centres on communicating and marketing HTA 75 programs, activities, and events.

Co-develop marketing and outreach products in collaboration with the Communications Manager including brochures, print ads, e-newsletters, and other marketing materials for outreach campaigns, events, and initiatives. 


Program Support – 20% of the role

Help support outreach, stakeholder management, and project implementation.

Track and share regular progress updates on program deliverables and outcomes.


Organization Support – 10% of the role

Maintained HTA 75 centralized database by collecting and analyzing data from services, programs, education, and outreach activities.

Prepare summary reports for each activity and also quarterly and annual reports required by senior management for reporting, planning, and grants.






Professional experience in communications, marketing, business, preferably in the hospitality industry

Preferred experience of 3-5 years within non-profit and outreach activities.

Preferred experience within a unionized environment.

Strong experience preparing reports.


Skills and Knowledge


Bilingual, fluency in English and French

Outstanding written communication and presentation skills.

Friendly, enthusiastic, and positive attitude.

Strong knowledge of social media and other basic marketing platforms.

Detail-orientated with the ability to manage multiple projects at a time.

Strong proficiency with MS Office, including Word, Excel, Outlook and PowerPoint 


Other Requirements


Able to work weekends and evenings when required

The ability to work in a fast-paced environment with limited supervision and direction.

A commitment to quality work, worker voice, and the advancement of human potential and economic opportunities;

A strong ability to work collaboratively as part of a team;

A desire to grow and learn;


Important Information


Job Term: Full-time, contract (ending March 31, 2023), with the possibility of extension

Salary: $60,000 - $65,000 (pro-rated for the duration of the contract)

Location Requirement: Ottawa – 1 position


This is a hybrid position: virtual and in-person as required


In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive benefits package that meets the various needs of our diverse employees, including: 


Paid vacation and personal days 

Health and Dental Benefits

Employee and Family Assistance Plan 



How to apply:

Please share your resume and cover letter as one document and send it to

We thank you for your interest. Only those selected for further screening or an interview will be contacted.


START DATE: 01/03/2023

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.