Shipping Desk Agent

EMPLOYER: Drake International


Shipping Desk Agent (part time)

  • Greet and provide courteous service to customers regarding their orders, returns and any other needs;
  • Produce and prepare documentation related to the shipment of customer orders;
  • Ensure the smooth internal exchange of information related to customer orders, mainly between the shipping counter and the shipping department;
  • Ensure communications with our customers, through professional exchanges (via telephone, email and fax);
  • Perform data entry and information research in the various computer systems;
  • Ensure accurate invoicing and perform daily balancing of the day;
  • Produce and process various reports, as well as perform various clerical tasks, as requested by his/her superior.


  • Completed high school diploma, an asset if you have a college education;
  • Minimum of 1 year experience in customer service, including monetary transactions with clients;
  • Basic knowledge of MS Office software and Google environment;
  • A strong asset if you are comfortable with warehouse management software (WMS).

Terms and conditions of employment:

  • Fluency in French and English;
  • Part time: be available from Monday to Friday ideally between 10:00/10:30 AM to 2:00/2:30 PM to complete 20 to 24 hours per week;
  • Free parking and easy access to our branch by bus.

START DATE: 03/22/2023

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.