Shipping Clerk / Order Picker

EMPLOYER: HealthCraft Products


Shipping Clerk / Order Picker

Business:   Home Medical Assistive Products Manufacturer



HealthCraft Group is a leading Canadian based designer and manufacturer of fall prevention safety solutions for loved ones at risk of a fall in their living space. You will find our products worldwide in over 25 countries helping millions of loved ones daily to protect and extend their potential. Put simply, we are on a mission to make every space a safer place.



HealthCraft is in growth mode and building for the future, which is where you come in. We are searching for a Shipping Clerk / Order Picker who is hungry for a challenge. Buckle up, the position is fast paced and demanding with expectations that you fit and thrive within our unique and amazing culture. Come to work everyday knowing that what you do matters. HealthCraft changes lives, let it change yours. If you think you fit and have grit, continue reading.



Every HealthCraft Product that leaves our facility is delivered to a person who requires life-changing support to continue living independently. We are seeking a Shipping Clerk / Order Picker who is passionate about our mission to help others and understands the importance of ensuring that our customers receive their delivery quickly and efficiently. 

The Shipping Clerk / Order Picker is accountable to deliver a high degree of service and value to our customers. As a key member of the team, the Shipping Clerk / Order Picker is motivated to achieve departmental goals and is committed to continuous improvement. This is a job that you can feel good about at the end of every day.      


Job Responsibilities:


  • Manage the customer order shipping process within an ERP system
  • Verify manifests, invoices and orders to ensure they are processed accurately
  • Manage, verify, coordinate and document information on all incoming and outgoing shipments from the finished goods department which includes; waybills, international declaration of goods B13, commercial invoices
  • Complete any and all receiving, shipping, picking, packing, inventory checks as required
  • Monitor inventory levels of products on a daily basis
  • Coordinate with inventory control and procurement for expected deliveries
  • Coordinate with Sales to meet customer expectations for delivery dates and deadlines
  • Maintain picking accuracy and responsibility for complete and correct shipments to customers
  • Print and process various documents; pick list, packing list, bill of lading using shipping software
  • Ensure shipping documents are properly completed and accurate
  • Assemble containers and crates, use a pump truck and forklift to load outbound freight shipments
  • Organize cross border and international shipments
  • Work with product distribution centres for inventory fulfillment requirements
  • Assemble and fill boxes and other cartons with products that need to be shipped
  • Promote and maintain a clean and safe work environment
  • Compliance with all safety guidelines as well as HealthCraft policies and procedures
  • Performance expectations for time and quantity (fast paced)




  • If you like to move quickly and with purpose, you will love it here
  • Minimum of 3 years experience in a shipping position; FedEx, UPS shipping software and procurement of freight / logistics
  • Computer skills and experience with ERP order processing software
  • A positive outlook and “get’er done” attitude
  • A team player that contributes to corporate culture
  • Alignment and belief in core purpose and company values
  • A commitment to continuous Improvement
  • Strong communication skills (English; verbal and written)
  • Forklift license
  • Safety Footwear and knowledge of workplace safety
  • Reliable and hard working
  • Able to work in a physically demanding environment
  • Quick to learn, problem solver, critical thinker, keen attention to detail
  • High School Diploma, GED or equivalent


Work Conditions:


  • Ability to lift objects up to 50 lbs
  • Must be able to lift, push, pull or carry objects
  • Use of Personal Protection Equipment will be required (ear protection, respirator, safety eyewear, safety footwear)
  • Regularly works near moving mechanical parts
  • Requires good manual dexterity
  • Excellent stamina is required
  • Work in conditions of heat, humidity, dust, noise, repetitive tasks and hazards associated with a machine shop
  • Long periods of time standing




Base Salary: Dependent on experience and demonstrated performance, ranging from $20 - $24/Hour. 40 hours per week, Monday to Friday 7:30am to 4:00pm. Permanent Full Time.

Performance Award:  Dependent on business success and contribution

Formal training: To be built based on your professional goals

Informal training: Personal development one-on-one & group coaching/mentoring from our CEO, leadership team and outside experts on topics such as health & wellness, communication & personality type awareness (DISC), organizational skills

Health Insurance: A comprehensive Employee Benefit Program which includes; Health, Dental, Vision, and confidential Employee Assistance Program (EAP) which includes mental & financial health planning & counseling for you and your family

Income Protection: Long term disability, life insurance and discretionary sick or personal time

Paid Time Off:  3+ weeks: provided as 10 Vacation Days, 3 Paid HealthCraft Personal Days & 3 Common Paid Team Days

Paid Statutory Holidays: 9 Days 

Social Time: Frequent Team events such as Live Music Jam sessions, personal development training, Coffee & Donut “meet your team mates” sessions, Team BBQ’s and lunches, Pancake Breakfasts, & Team Spirit Activities.

Team Services: We are a community that looks for opportunities to help with making your life work balance better 

Parking:  free on-site parking  

Meaningful and Challenging Work: An opportunity to work and grow with one of our industry’s top awarded, most innovative companies; one that is making a difference in millions of lives 

Curated intentional Culture:  A remarkable and intentional organizational culture focused on learning, growth, engagement and communication 




  • Manufacturing Environment
  • Disciplined / Quality Assurance ISO13485:2016 workplace
  • Team Culture; Core Purpose and Core Value driven culture with a monthly measured world class attained employee net promoter score.  (eNPS)




“To protect and Extend Human Potential”  We are committed to being the best organization on planet earth at connecting passionate people, progressive ideas and effective product solutions to end the epidemic of preventable fall injuries and deaths in the living spaces of the world.




  • New Day. New Ideas:  Continuous Improvement
  • Keep Giving. Keep Growing: Teamwork
  • Small Detail. Big Impact:  Quality
  • Say hello. And then some: Care



You will find a thoughtful, professionally curated collection of products that are effective and actually work 

Your living space (and you) will be made safer, and... 

We will help you figure out the details with a collection and community of knowledge to guide you


START DATE: 08/01/2023

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.